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magenta3092718
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Joined 8 years ago
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Re: Arcadyn - will not accept WiFi Password
I got my 5G Gateway and I had the same problem. After 4 hours of messing with it I called support. The sim card wasn't fully registered on the network.I could connect but kept getting response of no internet. Then I had to reset it and change the WiFi password and the Admin password. The web interface is very limited on theKVD21. I also just noticed the Firmware version1.00.12 may not be the latest either. I also can say that this is slower than my 4G LTE MOFI4500.SIM7 I wish the makers of this gateway would put jacks on it for external antennas. It would make life a lot easier..6Visto0likes0ComentariosHome Internet Gateway Dropping Service
What is going on with you T-Mobile? Service on my Gateway keeps dropping and really being a pain in my butt. It spends more time down than up. If this is the best you can do then I will cancel my services all 4 lines. It is worse than satellite internet. My signal on the gateway has a solid 3 bars. This started about a week ago. Same thing with my Personal Cellspot for my phones. It also drops completely out. I have tried to call customer support 8 times and after 2 hours on hold it disconnects me. Last time I talked to a support person I told them and was transferred to Tech Support. I was told that the system was making updates. And he would call me or message my to see if it had improved. WELL I am still waiting. I don't think I should be charged for this if it is down and not useable.896Visto6likes7Comentarios