User Profile
magenta8618215
Roaming Rookie
Joined 6 years ago
User Widgets
Contribuciones
Re: Why are you going to charge $20 a month to pay with a credit card?
Maybe, but it is not just direct costs. There are also costs associated with the instability of the cash flow, the potential increase in the number of account suspensions and reactivations due to missed payments, the increased customer service calls due to those suspensions, etc. Autopay saves them a lot of money and headaches otherwise they wouldn't have offered a discount on itin the first place.9Visto2likes0ComentariosRe: Why are we being penailzed for paying with a credit card?
Don't ever give companies like this your bank account or debit card number. They have too many data breaches and are not capable of securing their networks properly. Paying by CC is ok since you can stop the card and limit the damage. To stay with T-Mobile, just cancel your autopay since you won't be getting a discount anyway. Then have them send you a paper bill and you will have the option of paying by check (most expensive for T-Mobile), paying by your bank's bill pay (next most expensive for T-Mobile), or by logging into your T-mobile account and paying by CC (still expensive for T-Mobile). In this way, T-Mobile won't be realizing cost reductions on the backs of their customers.5Visto2likes0ComentariosRe: Why are we being penalized suddenly for paying with a credit card?
You can show your dissatisfaction by cancelling autopay, then have them send you a paper bill. You then have the option of paying by check, or by your bank's bill pay, or if you log into your account you can still use your credit card to pay. You won't be getting the discount but you will be demonstrating your dissatisfaction and making sure T-Mobile doesn't realize their cost savings at your expense.9Visto1like0Comentarios