User Profile
MASPC123
Network Novice
Joined 6 months ago
User Widgets
Contribuciones
SIP ALG settings with KVD21 T-Mobile Gateway
I have T-Mobile 5G internet as my ISP. I have a VOIP business telephone line in my home. My office telephone provider is Intermedia. I have successfully used my office phone with my T-Mobile internet for several months with no problem. One day recently, I discoveredthat calls dialed out on my Intermedia phone did not connect. I got the usual dial tone and heard the numbers as I punched them in, but no connection, only dead air followed. I first contacted Intermedia. They ran a SIP ALG detector and determined that I need to disable SIP ALG to allow the system to work properly. There is no way to change settings on my T-Mobile gateway. I called T-Mobile tech support and I was told they have no they can neither enable, nor disable these settings. Contact the Taiwan based manufacturer, Arcadyan. I have literally spent days on chats, holding for tech support and generally raging over this issue, as I never changed anything and one day my phone simply stopped working. HELP!345Visto0likes1Comentario