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Mkgt
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Joined 12 months ago
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Re: T-Mobil's scam of charging customers for non return equipment
syaoran wrote: Did you package it according to the instructions, including the3 return slip with the RMA number inside of the box with the device? Do you have confirmation it was delivered? Haveyou contacted the shippingcompany to verify it was delivered if T-Mobile says they have not received it? Yes, sadly this is clearly an ongoing problem. I've been reading over and over today how many people have this same complaint. They either have major wearhouse theft they are unwilling to investigate or this is a scam. In any other situation they would actually take steps to look for the package but when they refuse, you know why! As if anyone is going to keep some junkwe can't even use. I'm here now because this just happened to me yesterday. 2 months ago my package was confirmed delivered by UPS to their wearhouse. Yes, followed all their directions. Theyare claiming the wearhouse received the box but didn't scan in the item, therefore I owe them $402! They say i cannot open an investigation with UPS (T mobile policy!)and they claim they cannot even contact their ownwearhouse to see what happened to the package. They threatened to send me to collections if I don't pay for an item they clearly received and gave me no recourse except which payment methods to use. I've already contacted the FCC and the BBB about this scam happening to me and many others.I'llspread the word on social media to warn othersthat t mobile must be doing so bad they are scamming their customers! This is criminal.8Visto0likes0ComentariosRe: T-Mobile non return fee on gareway scam
srahulraj wrote: I have sent my gateway back using the return label provided by T-Mobile. The tracking(1Z0545229096661887) shows delivered on November 2nd2022. T-Mobile now charged me $399 + taxfor non return. They are scamming people by charging the money for the device they received and now the agent and the supervisor is convincing me that they will take care of $200 and the remaining is my responsibility. i am not accepting that offer as T-Mobile is scamming people and getting free money. What can i do to get this charges taken care. Can i file a lawsuit on this as i have all the proof of delivery. T-Mobile says that they cannot locate the device. This just happened to me yesterday! 2 months ago the package was confirmed delivered by UPS to their wearhouse. They are claiming the wearhouse received the box but didn't scan in the item, therefore I owe them $402! They say i cannot open an investigation with UPS and they claim they cannot contact their wearhouse to see what happened to the package. They threatened to send me to collections if I don't pay for an item they clearly received and gave me no recourse except which payment methods to use. It's sad to see this is a scam they've got going on, after reading so many similar complaints here. I've already contacted the FCC, and I will follow up with the BBB and spread the word on social media that t mobile must be doing so bad they are scamming their customers!8Visto0likes0ComentariosRe: Being charged for device tmobile received but cannot locate
MJeep13 wrote: I also returned a home internet device they state they can't find but I have proof of delivery using the tracking from the return label THEY PROVIDED. So I know they have the proof of delivery too.No one will allow me to send the proof of delivery to them or give me an email address to send it to. They are turning a blind eye and billing me $370+ anyways. This just happened to me yesterday! 2 months ago the package was confirmed delivered by UPS to their wearhouse. They are claiming the wearhouse received the box but didn't scan in the item, therefore I owe them $402! They say i cannot open an investigation with UPS and they claim they cannot contact their wearhouse to see what happened to the package. They threatened to send me to collections if I don't pay for an item they clearly received and gave me no recourse except which payment methods to use. After reading plenty of complaints that others have had the same experience, I'm taking action. I've already contacted the FCC, and I will follow up with the attorney general, BBB and spread the word on social media that t mobile must be doing so bad they are scamming their customers!4Visto1like0Comentarios