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Mross506
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Joined 2 years ago
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Re: Phone Suddenly Drops Service unless on Wi-fi! -S22 Ultra
I've already went thru 3 tickets with them and they say that since my phone can see the towers but not connect it has to be an issue with the phones antennae or board. Which makes no sense because when I do have 5G pop up, it works GREAT! until it drops out again. I don't know how many miles a cell tower can cover but it almost feels like the phone picks up the towers service but then gets dropped off for some reason.43Visto0likes0ComentariosPhone Suddenly Drops Service unless on Wi-fi! -S22 Ultra
S22 Ultra Randomly a couple days ago my phone dropped all service and only have 1 bar or an X for cell signal when we have 5G in our area. After talking with online tech support we went to the store for better support. Went thru all the eSim/New Sim Card troubleshooting Reset all phone/network settings. Nothing works. I not have a $1000 brick that is 6 months out of warranty! It will work fine if on wi-fi calling and if I am driving around it will randomly pick up 5G service and work great (both cell and internet) for about 5 minutes and then it drops it again. SO FRUSTRATING! We have been customers for 9 years and have 7 phones on our plan (Large family) but since my phone has a really small pixel out around the camera (an issue that I have had since owning the phone) they won't warranty it. It blows my mind that we can pay this much for phones and they have an issue that is obviously the phone and not from me dropping it or something. I've read that alot of other people have had this same issue. Has anyone ever figured out a fix? I don't have an extra $1000 to spend at Xmas time!2.5KViews0likes18Comentarios