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Nijhuispro
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Joined 3 years ago
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Re: 5g home internet problem
Here from Arlington, Texas. I should be in Ultimate coverage zone. When I have the latest gateway next to the window, I barely get good to weak signal. Called multiple times and create a ticket #61076300 Yesterday I found out that they closed the ticket without verifying with the "customer". Tower was upgraded 5/3/2022 to 5G several blocks away. This must be a joke. The tower one block away is not from data according to T-Mobile. Upload speed, 0.5/1.5 Mbps. (Placed the gateway even outside as test)! They need to improve their service and change the coverage map. Disappointing customer.
