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home internet keeps dropping
I have been a loyal customer and I have used my home internet flawlessly it stayed connected my devices stayed connected etc. Now being with tmobile home internet for now a year and a few months now my connection always disconnects have to do resets at least 2x a day. It's frustrating I have called customer service they send me new gateway and still same issue. I don't know what else to do hard resets don't help. Soft resets don't work. My internet now will work til maybe tomorrow morning and when I wake up will have to reset my device again344Visto1like8ComentariosRe: 5G home internet keeps dropping
Ok so far problem seems solved I called tmobile and talk to tech they sent me out another tower. This time I didn't switch out the Sim cards but called t mobile and had them configure the Sim card that came with the unit so far so good almost a week without a rest1Ver1like0ComentariosRe: 5G home internet keeps dropping
jtheiss wrote: @FredreedI unplugged it again and did another walk around the house. Aside from one spot in the house that I get four bars about 5% of the time, and 2 bars the rest of the time, I think it's in the best spot. Whatever's happening seems to be getting worse, as I'm now up to my fourth crash in two days. I have 4 bars had my device in same location by window for a year no problems what so ever 2 to 3 months after the one year drops internet all the time they gave me a new gateway and guess what same no internet connection why would things work perfect for a year then mess up I don't get it1Ver1like0Comentarios