ContribucionesMost RecentMost LikesSolutionsRe: Cancel 1 Line Yes, the customer service wait is ridiculous on T Mobile! The wait is soooooo long. The web site keeps losing features day by day Cancel A Line How can I cancel one of the lines on my plan? I can't find a feature on the website to cancel a line. Web Site CHAT FEATURE I have been searching on the web site for the "chat" feature so that I can ask a representative my question and cannot find it. Where am I able to connect via chat to a service representative?