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Raghu
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Joined 3 years ago
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Re: Rude behavior of customer care representative
formercanuck wrote: it's rare that I have experienced rude reps on TMobile. Typically the only ones that I've considered to be rude were those at TMobiles office of executive management. I have had a few reps give me grief, mostly due to language barriers, and technical limitations of the reps. It's my first time in 5 years. But, I didnot like the way she responded to my concern. As if she is doing me a favor or free service.37Visto0likes0ComentariosRude behavior of customer care representative
Customer care representative threatened me to block my account and cancel all my lines if I call again for an issue I am facing. (On 9/2 I have added lines and devices with the help of customer care rep as I've faced issues while adding lines from mobile all. Then representative charged me activation fee for the lines and asked me to call back after receiving devices for refund(activation fee). This is utterly disgusting service, never expected from a t Mobile repSolved