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ScottEarth
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Joined 3 years ago
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Re: Unlocked s21 Ultra showing as "Unknown Device" and not supporting 5G or Extended Range LTE on My Mobile account
syaoran wrote: ScottEarth wrote: The worst part is, it takes 24-48 hours, mine is taking longer, to "get" the code to unlock. in this day and age of computers, how in the world can it take anything that long to happen?!?! Just go into the computer and send the unlock! T-Mobile devices don't work that way. With Android, the Unlocking app needs to meet all of the conditions on the account for it to grant that unlock unless there is an override. With Apple devices, that request is passed along to Apple, which just takes even longer. Instead of a few days, expect a few weeks because Apple isn't quick about getting to unlock requests. I bought my phone direct from Samsung, it came unlocked and now Tmobile locked it and is blaming Samsung for not getting them a "code" to unlock it. Samsung laughed because they sent an unlocked phone, there is nothing they can do after the fact. Yet Tmobile continues to LIE3Visto0likes0ComentariosRe: Unlocked s21 Ultra showing as "Unknown Device" and not supporting 5G or Extended Range LTE on My Mobile account
The worst part is, it takes 24-48 hours, mine is taking longer, to “get” the code to unlock. in this day and age of computers, how in the world can it take anything that long to happen?!?! Just go into the computer and send the unlock!3Visto0likes0ComentariosRe: Unlocked s21 Ultra showing as "Unknown Device" and not supporting 5G or Extended Range LTE on My Mobile account
I'm dealing with this as I'm typing this! I bought 2 phones a few months ago direct from Samsung, I'm switching to Verizon and Tmobile is playing dumb, or are dumb and taking forever to unlock them. They blame Samsung, then blamed Verizon. I got Samsung on a 3 way call and they Samsung guy had to EXPLAIN to Tmobile how to rectify the situation. Round and round we go! Like the others my IMEI numbers do not show up on the Tmobile site, yet there my phone is! So you can't check the status of the unlock unless you call. Then you call and chances are you're gonna get a person reading off the screen who has no idea what they're talking about. Such BAD customer service, I can't wait to be done with Tmobile! Oh wait, he just told me to try clicking the "unlock" button lol1Ver0likes0Comentarios