Forum Discussion
Unlocked s21 Ultra showing as "Unknown Device" and not supporting 5G or Extended Range LTE on My Mobile account
I just bought an unlocked S21 Ultra directly from Samsung. It works great, including the tmobile voicemail app and RCS through the Google messages app. It says I'm connected to 5G on the phone, and...
syaoran wrote:ScottEarth wrote:The worst part is, it takes 24-48 hours, mine is taking longer, to “get” the code to unlock. in this day and age of computers, how in the world can it take anything that long to happen?!?!
Just go into the computer and send the unlock!T-Mobile devices don't work that way. With Android, the Unlocking app needs to meet all of the conditions on the account for it to grant that unlock unless there is an override. With Apple devices, that request is passed along to Apple, which just takes even longer. Instead of a few days, expect a few weeks because Apple isn't quick about getting to unlock requests.
I bought my phone direct from Samsung, it came unlocked and now Tmobile locked it and is blaming Samsung for not getting them a "code" to unlock it. Samsung laughed because they sent an unlocked phone, there is nothing they can do after the fact. Yet Tmobile continues to LIE
