Forum Discussion

Ostremike's avatar
Ostremike
Network Novice
Hace 4 meses

TLife app "Add Device" button disappeared

I set up my TMobile Home Internet via the TLife app and added 12 devices.

Now I’d like to add a wireless printer but the “Add Device” button from the app disappeared

I can’t do a manual add since the printer (Brother) restrict me to a 7 character password and TMobile requires 8 or more characters

I’ve had 2 conversations with the tech people and there is no answer as of yet 

Does anyone out there know of a solution?

thanks in advance

internet residencial
  • copz1998's avatar
    copz1998
    Connection Curator
    Hace 4 meses

    @Ostremike, just to confirm youdon't see the + Add new Network under the My networks screen? Did you add a different network SSID or band for each of your 12 devices? You should be able to add a few SSIDs for computers, IoT devices like lights and thermostats, and a 2.4Ghz SSID for devices like printers, with weaker security protocol. I only have two SSIDs, one for 5Ghz and one for 2.4Ghz.