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notageek's avatar
notageek
Roaming Rookie
Hace 7 meses

Only phone working--all apps disappeared

I bought a new phone several weeks ago from Best Buy.  It has been working fine until I picked it up this evening and all apps are gone. Face recognition is not working and all I have is my contacts and messages. All pics also gone.

¿Por dónde empezar?

  • Thanks Syaoran, I figured it out. My power was really low and it was like this after I charged it.  Seems it goes to power saver automatically when you run it this low.  Once I took it out of power saver, it was fine.

    Thanks for your help.

  • syaoran's avatar
    syaoran
    Transmission Titan

    Do you have anything on there set to auto delete items older than a certain date?  Some devices are setup this way by default when their storage is close to full or is full.  What device are you using?  

  • notageek's avatar
    notageek
    Roaming Rookie

    Thanks Syaoran, I figured it out. My power was really low and it was like this after I charged it.  Seems it goes to power saver automatically when you run it this low.  Once I took it out of power saver, it was fine.

    Thanks for your help.