Forum Discussion
"no data" option disappeared from account management
Why did the "no data" disappear from my son's manage account options?
No Data option is back this morning finally thanks T-Mobile !
- dusit1301Roaming Rookie
I have same problem too. Now my son stays late since i can not control the data. Why the "NO DATA " disappear?????
- ShelfishRoaming Rookie
I contacted them and one person said it was an update and another said they would add it back, but it's still not an option in my "manage data" section. This needs to be fixed soon.
- dusit1301Roaming Rookie
I contacted them this morning it said take 72 hours to get it back 🤞
- KOxborrowNewbie Caller
Our No Data option is gone also. Did they say if it will come back as an option automatically or you need to call to re-enable it?
- dusit1301Roaming Rookie
No Data option is back this morning finally thanks T-Mobile !
- bflo11Newbie Caller
I have this problem too!
- ShelfishRoaming Rookie
That's great! I was told 7-10 days today. Just glad it's coming back!
- Paul_HNetwork Novice
No Data option gone… Called customer service and the lady I talked to was also surprised that this feature was disabled when she checked her phone. Seems like the only solution she could offer was that I would have to call each time and have them manually turn off the data on manually, or I guess I could Pay them $10/Month extra for the ability to use FamilyMode…. I think I'll just switch to AT&T or Version….
- ShelfishRoaming Rookie
@dusit1301 Did you get the “no data” option back yet?
- dusit1301Roaming Rookie
Nope how about yours
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