Forum Discussion

Shelfish's avatar
Shelfish
Roaming Rookie
Hace 8 meses

"no data" option disappeared from account management

Why did the "no data" disappear from my son's manage account options?

  • No Data option is back this morning finally thanks T-Mobile !

  • HeavenM's avatar
    HeavenM
    Administrador de la comunidad

    Hey there! Just checking in here. Is the option for no data back for everyone or is it still missing? Was it just missing for one line or was it not showing up for any lines? Thanks for a quick update so I know if this is still ongoing. 😁

  • dusit1301's avatar
    dusit1301
    Roaming Rookie

    No data option did not come back and it disappeared to all the lines on the account

  • HeavenM's avatar
    HeavenM
    Administrador de la comunidad
    dusit1301 wrote:

    No data option did not come back and it disappeared to all the lines on the account

    Hmm that is really odd. Are you trying to manage the data on the app or the T-Mobile website? Would you mind sharing what plan you are on and what data options you do have?

    I checked my account and I do see the No Data option, so I want to try and narrow down why you might not be seeing it. 

  • bflo11's avatar
    bflo11
    Newbie Caller

    You’re right, it’s finally back. Whew!