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Soules75
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Re: VPN issues
msyed wrote: Soules75 wrote: msyed wrote: Looks like nobody here has been able to resolve this issue. Has anyone'sIT department been able to get this thing working? I have the same issue with following configuration: Gateway Nok 5g21 Grey VPN Client: GlobalProtect by Palo Alto My VPN is able to connect but connection to anywork related resources (websites, servers, etc) fail. While on VPN, things that do work though: I do get a decent speed using googles speed test, non-work websites, Microsoft teams. Same VPN works perfect on cellular hotspot using T-mobile's network. If this doesn't get resolved, I might cancel t-mobile home internet. I'm about to make your day. You ready? There's a solution! Check out this reddit post:https://www.reddit.com/r/tmobileisp/comments/lw75ul/0168_firmware_update_has_fixed_my_cisco/ This solution worked for me with GlobalProtect and has been working perfectly since. You're welcome! :) I already have the gateway firmware version1.2003.03.0168. So for the latest firmware, GlobalProtect isn't working. I will try to reset it and see if that helps. Thanks for the link. Also, like everyone shared I got the same email from T-mobile support suggesting reconfiguring VPN client (ipv4 and ipv6 double stacked configuration). I don't suppose you have another router hooked up to it in AP/bridge mode? That's my setup and I noticed today that when I disabled the SSIDs in the T-mobile gray cylinder, it breaks the VPN again. Once I re-enabled them, VPN worked again. Outside of that, I'm sorry but I guess I can't help. Sorry to have gotten your hopes up for a moment. :(1Ver0likes0ComentariosRe: VPN issues
msyed wrote: Looks like nobody here has been able to resolve this issue. Has anyone'sIT department been able to get this thing working? I have the same issue with following configuration: Gateway Nok 5g21 Grey VPN Client: GlobalProtect by Palo Alto My VPN is able to connect but connection to anywork related resources (websites, servers, etc) fail. While on VPN, things that do work though: I do get a decent speed using googles speed test, non-work websites, Microsoft teams. Same VPN works perfect on cellular hotspot using T-mobile's network. If this doesn't get resolved, I might cancel t-mobile home internet. I'm about to make your day. You ready? There's a solution! Check out this reddit post:https://www.reddit.com/r/tmobileisp/comments/lw75ul/0168_firmware_update_has_fixed_my_cisco/ This solution worked for me with GlobalProtect and has been working perfectly since. You're welcome! :)4Visto1like0ComentariosRe: VPN issues
Same issue here. I had the white modem and things worked fine with GlobalProtect, but then I saw I could upgrade to the new gray cylinder modem, so I asked them to send it to me. It showed up yesterday and I hooked it all up. Speeds are amazing and a nice improvement over the white box, but unfortunately, while I can connect to the GlobalProtect VPN, none of the sites/platforms I am attempting to access will load. I called T Mobile and the rep said that it's a known issue and that apparently there's something our IT department can do at work to make it work. But I have serious doubts that our IT department will go through a whole lot of troubleshooting on this for one user. The good news is, I still have the white box as I haven't returned it yet. The T mobile rep said it should still work and that I have 30 days to return it. He said if my IT department can't get the new one working with our VPN, I could call them back and get a return shipping label for the new modem and keep the old one. Thank god too, because we don't have access to cable where I live. I would have had to have subscribed to Starlink. Which, I am interested in doing however not so interested in paying $600 up front plus twice as much per month for the actualservice compared to T-mobile's.1Ver0likes0Comentarios