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todd3454
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Joined 2 years ago
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Usage History Limited Now?
The app used to have a pull down and you could go back months to view usage on different cycles. The pull-down menu disappeared and now you only can go back 3 months? I thought the website might have more but it doesn't. We can't see the usage more than three months back?74Visto0likes2ComentariosRe: Why can't I see "current usage" on the dashboard?
How is us seeing our own usage anything to do with security? And we've been able to see it until just about 10days ago. Is there a new FCC regulation? I'm pretty sure other carriers let you see it. And why haven't they announced this instead of just breaking it and not telling anyone? The menu still is there and let's you display "Current Usage", it just displays the wrong data.31Visto1like0ComentariosRe: Why can't I see "current usage" on the dashboard?
I have the same problem. Since 2/17/23 the end of my billing cycle the current usage details shows last months. I've called multiple times and they can't help me. Why can't this be fixed? As a software engineer seeing this drives me nuts. How can they break the display of data they obviously have and not fix it asap? I'm about ready to walk and move to another carrier. Having this level of incompetence gives me very little confidence in this huge company.33Visto2likes0Comentarios