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Tstephen1
Network Novice
Joined 4 years ago
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auto pay problem
Customer since 1998, VoiceStream days. I have had auto pay for years. Iupdated a credit card number a few months ago as I have done beforeand no problems until now. I got a text message from T-Mobile a couple of days ago saying my auto pay could not be processed but it referenced my old credit card number which I had updated months ago. My auto pay did not go through on 9/9 and I had to manually process it. I hope I don't get charged a fee.If i was to go in to update the card number I would not have anything to change since the correct number is already on my account.Frustrating.1.2KViews0likes2Comentarios