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unhappycustome1
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Joined 9 months ago
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Re: outrageous cost for international call, fees not published
Love that answer, yes it was my choice to make the call. My beef is with t-mobilde not telling me what it costs.. I love to make educated decisions. They do not educate me!! This call was to a mobile line in Germany.0Visto0likes0ComentariosRe: outrageous cost for international call, fees not published
Hit sent too soon. I actually ended up spending a total of 70 minutes to learn that t mobile does not publish the price per minute. So that means t-mobile sells me a product but refuses to tell me before I use the product what is costs. There is no "price list". It is "trust us and use us". We then rape you by charging you $3 per minute ...0Visto0likes0Comentariosoutrageous cost for international call, fees not published
I am on a Magenta Max International Plan. I was charged $12 for a 4 minute call from the US to Germany. Upon calling customer support for some 40 Minutes I was told this is the current rate as I have not actual "international" features for voice calls. The actual fees for calls to Germany are not published. I cannot see it either on the app or on the t-mobile website. This is robbery.101Visto0likes6Comentarios