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Valiru
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Joined 4 years ago
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Re: Assurant Damaged Device Returned - Not Recived
Absolutely all valid comments. Exactly same thing occurred to me: phone screen cracked- used my insurance to replace (because thats what its there for!)- sent in phone- assurant/ tmobile claiming they did not receive it even though there is proof through ups (the prepaid package TMOBILE/assurant) that it was delivered and signed for! - now going through the process of them "attempting" to find it. i have contacted the better business bureau. I will not pay the $700 they want me to pay (it is not my liability to find a phone i Sent them!) do not let assurant inc. get away with this! It is not your responsibility that they do not have a way toto receive and processes phones and cannot keep accountability of their own items! (i am still going through the process if anyone has suggestions i am all ears)10Visto0likes0Comentarios