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veramocor
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Joined 11 months ago
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Re: "Update Operation Failed" when trying to enable 4K UHD video after upgrading to Magenta Max
Went from MM to Go5G and was able to enable it on all lines except one and the support person was clueless. Thought it was an app thing, a phone thing (got Samsung on the line). I said it is not an app or phone setting it is an account setting through your portal. They were totally clueless. Found this article and asked if they could enable it. They were getting the same, but should provision in a day. Hmmm...44Visto0likes0ComentariosRe: @tmomail.net not working
I have been battling this for overa year. Sending from various email accounts no longer work while others work. @gmail.com, @hotmail.com,. @aol.com, @yahoo.com, @edu.com, @outlook.com. This is going to my phone number. I can send from my phone just fine. It is maddening. What I see in my email "Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond." I also have textsfrom American Messaging and so far those still work (what my company uses for alert pages). I gave up working with TMO support. Supposedly it was escalated to some higher tier support but I never was contacted and Each time I contact them I have to start the whole troubleshooting process\discussion over. No matter if I told them this is the 100th time I have called.155Visto0likes0Comentarios