Forum Discussion
"Update Operation Failed" when trying to enable 4K UHD video after upgrading to Magenta Max
I have been trying to enable 4K UHD via my Profile Settings on the T-mobile website as well as through the mobile app. Every time I turn the "4K UHD Video" toggle on, I get a pop-up error: "Update Op...
Went from MM to Go5G and was able to enable it on all lines except one and the support person was clueless. Thought it was an app thing, a phone thing (got Samsung on the line). I said it is not an app or phone setting it is an account setting through your portal. They were totally clueless. Found this article and asked if they could enable it. They were getting the same, but should provision in a day. Hmmm...
