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vurgee
Newbie Caller
Joined 8 years ago
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Account, T-Mobile app and Live Chat issues
1. In my "My T-Mobile" profile information tab it says " You do not have any numbers linked to your profile. Click edit to link a T-mobile® number to your profile." It shows my phone number as a primary number, but when I try to link my phone number it doesn't take the code it sends me. Keeps saying the code is invalid. 2. The T-Mobile app doesn't work for me, hasn't in months. It keeps saying "Sorry we're not ready for you yet. We're working on improving your app experience". 3. Live chat is not working for me. I'm logged into my account. I click "contact us" and live chat is not an option. I have to click "support" and scroll down to "contact us". When I click on that I have an option to "Message us". When I click on that, it keeps bringing me to my account home page.Solved3.3KViews0likes10Comentarios