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wasabimamma
Newbie Caller
Joined 6 years ago
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Re: Price Lock
Don't know what happened, but chatted for third time with agent yesterday after receiving June bill with rate increase to $69.24. We thought it had been settled and we would be paying no more than $60. Well, this agent said the account had been changed and rate increase was in effect. She worked her magic and put our account back on former Unlimited 55+ plan. Bill will remain as it was! Respectful persistence pays off! Actually, this agent made it sound like our account wouldn't have been changed if we'd not chatted...🙄3Visto2likes0Comentarios