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Appy Hour: A Class on Connection (Video)

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The U.S. Military Creates Great Leaders: T-Mobile Wants to Hire Them  

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T-Mobile's Kaylee Kenison, a former Iraq War medic, advocates for veterans who work for The Nature Conservancy and helps connect the organization with veterans through TNC's Veterans in Nature’s Service employee resource group

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Employee Spotlight: How These Magenta Rock Stars Go Green

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Earth Day The Nature Conservancy T-Mobile

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T-Mobile CEO Mike Sievert is celebrating the second anniversary of the company's merger with Sprint, along with its successful approach to doing what the Un-carrier does best: delivering for consumers.

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Calling Young Innovators: T-Mobile and the T-Mobile Foundation Launch Fourth Changemaker Challenge to Fund Big Ideas

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T-Mobile Makes $2.5M Donation Aimed at Opening Doors to Equitable Economic and Educational Opportunities for Young Adults

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Wrapping up 2021 the Un-Carrier Way

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To Support the Advancement of Women’s Athletic Programs,T-Mobile Donates $700,000 to SEC Schoolsat T-Mobile SEC Championship Concert with Chris Young

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Together We Give More: T-Mobile Rallies Communities to Raise $1 million for Pay Away the Layaway

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A Big Step Across the Digital Divide: T-Mobile’s Project 10Million Connects 35,000 Oakland Students

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Since 2017, T-Mobile's Cydni Russell has carved out a place in her schedule and heart for older people in her community, inspired by her love for a woman a state line away. Here she shares her story, as well as a handy how-to video that answers one of the most common questions she gets asked: "How do I save photos from my messaging apps to my phone?"

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Once a month, a room in the <a href="https://www.lakemaryfl.com/senior-center" target="_blank" rel="noreferrer noopener">Lake Mary Senior Center</a> fills with raised hands, mobile devices and at least a little bit of magenta.

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When Cydni Russell, T-Mobile retail associate manager, moved to the Orlando suburb of Sanford, Florida from Alabama in 2011, she didn’t unpack grand designs to help hundreds of local older adults with a range of wireless basics and in-depth tech tips.

But six years into her career at T-Mobile, she was looking for ways to build up a brand relationship with her community, and the idea found her.

“Appy Hour is an hour-long class,” she explains, “and every month, we talk about a different application of the students’ choice.”

Lake Mary's director tallies requests and emails Cydni the popular choice a few weeks before each class. She readies a three-slide presentation, and they cover this topic for the first 30 minutes.

"But the second half, that's their favorite part - open Q&A. Some of our students come in with a notebook full of questions. And then, as we help them with their phones, their tablets and their watches, they take notes."

"Older adults will sometimes come into our stores, buy a phone, and need someone to sit down and teach them a few things," Cydni says. "So the need exists. But when people ask me why I started Appy Hour, I really just did it because of my Grandma Pru."

Any time Cydni's grandmother needs help with her device, she calls. "It made me wonder, how many other grandmothers are out there without someone who lives nearby to ask? One day, an older person came into the store asking for help adding a new contact to their phone, something so simple. And helping is just the right thing to do, especially because none of us would be here without these folks. So that's what really did it - that's the aha moment. It's about my grandma."

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Before Cydni’s grandmother inspired Appy Hour, she was the reason Cydni landed in Orlando.

Eleven years ago, Cydni and her one-year-old son Ethan were living living arrangement in which she didn't feel safe, she explains, so her grandmother picked them up late at night and moved them into her own home. The two had always had a special bond, but as she tried to plan the next steps for herself and her one-year-old, her grandmother shared a story Cydni hadn't heard before.

"After bedtime, she came into the room where I was staying and sat down. And there can be a lot of stigma around talking about volatile domestic situations but she told me that she had also been in a difficult relationship, and that's why she'd taken her kids and moved to Orlando all these years ago." They moved again later, to be closer to family in Alabama, but the story inspired Cydni, and her planning was done.

In Florida, Cydni says, "It took a community. At one point my manager at an earlier Metro store had me place Ethan in the same daycare system as his child, so if I was stuck at work, he could do pickup for me. There was a time when it felt like everyone in my store was on my son's pickup list. That's how we made it work together, and that's how I was able to grow with this company."

Years later, with her grandmother in mind once more, Cydni checked with her manager about her idea. "The time's yours, I've got your back," she remembers him saying. So, she got to work.

"I just started looking up senior centers in our community. I made a list, started calling them up, and the first location I called, their response was: 'Please, because get these questions and we need someone who knows what they're doing!'" Cydni remembers the director at the time explaining that she had an iPhone and knew some iOS tricks, but so many members had different devices that helping was hard.

The topics students request run the mobile device gamut, so Appy Hour classes have covered topics from GPS and location services to social media. "When we get to Q&A," Cydni says, "of course, there are basic questions on how to save a contact, how to FaceTime."

But what’s Cydni asked most often? “How do I take a picture from Facebook and save it to my phone?” “Sometimes they want to know how to upload pictures, but most often, they want to save a picture of someone in their family from Facebook to their phones,” she says.

For the benefit of all those out there who could use a little more connection, here’s Cydni’s helpful step-by-step explanation of the most common question her students at Lake Mary have: “How do I save a photo from my messaging apps to my phone?”

"They get a lot of pictures from their grandkids, too, and they want to know how to take a picture from their text messages and save it to their phones or print it out. So, we go into teaching about those things as well, with the printer at the Senior Center."

For years, Cydni helped students at the Lake Mary Senior Center with their devices and helped them connect with their families across distances. "One woman, in particular, has been trying to set me up with her son for the longest time. You know how you can tell when you've earned someone's trust? When they're ready to make you a member of their family," Cydni says. "And she's a firecracker. She takes over the room! And she's always so proud to let everyone else know that she's been going to Appy Hour since day one, the first class."

In early 2020, Appy Hour earned Cydni a place in T-Mobile's 2019 Winners Circle, an annual company award program based on nominations and performance. Another Metro by T-Mobile store reached out about the program, eager to implement it in their own community. "They'd just done their very first class," she remembers. Then, the pandemic happened.

"When COVID hit, one of the first thoughts I had was about how of course we couldn't have classes anymore. It was just too dangerous. But I did reach out and share my email address, and a few of the students would FaceTime me with their questions."

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Cydni's store was closed at the onset of the pandemic, part of a company-wide effort to balance safety and service by keeping stores open in critical mass locations and shifting to virtual retail in others. Like many T-Mobile employees during the pandemic, she adapted, commuting to Daytona as acting manager for another team. Later, she transitioned to a new T-Mobile store, changing managers. But once restrictions eased, she was ready.

Cydni brought Appy Hour up to her new manager during their weekly alignment, and David Recio remembers the conversation well. "We spoke about any hot topics and urgent matters, but this conversation was just a little bit different. We were focused on getting outside of our door to find opportunities and getting to be a part of the community." That's when Cydni introduced Appy Hour.

"She explained the process and what goes into the program, and without hesitation, I was on board. I could see the passion that Cydni had when speaking about Appy Hour and making a change in the community. How could I say no?"

"The focus shifted," David says, "from how we bring in sales customers to how we impact our communities. Cydni inspired me to think outside of the box and really embrace the Un-carrier culture. She is an awesome leader, and I am grateful to have her on my team."

Cydni remembers the unquestioning support. "I told him, 'I promise you it's going to make a difference,' and he just said: 'I trust you. Go for it.'"

Watching the class quickly fill with familiar faces and fresh tips and tricks, David says, “I believe the original reason the students started showing up was for the educational portion of Appy Hour. Learning how you use your devices and being proficient in their apps is important.”

"But there are regulars because they get a sense of community. Cydni has built a community of people who look forward to being helped, taught and appreciated, and that's what Appy Hour is about," he says.

In a recent class, Cydni offered tips and tricks on health apps. “I showed them how they can utilize <a href="https://apps.apple.com/us/app/apple-health/id1242545199" target="_blank" rel="noreferrer noopener">Apple Health</a> if they have an iPhone, how they can use <a href="https://www.myfitnesspal.com/">My Fitness Pal</a> to track their diet, and how their hospitals and doctors have different apps which will show their lab work and other things they need.” She says Apple Watch’s safety features were another hot topic.

After a few months in action, peers are reaching out again. "Cydni has been able to influence retail store managers and district managers to make Appy Hour part of their culture," David says. Cydni's excited to help them launch Appy Hour programs in their communities.

Plus, she has another open invitation to attend to.

"I've been invited to learn how to crochet with members of the Senior Center," Cydni beams. She looks forward to learning from her students.

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Looking for big savings for seniors? Check out T-Mobile's 55+ plans <a href="https://es.t-mobile.com/cell-phone-plans/unlimited-55-senior-discount-plans">here</a>.

Inspired by her grandmother's mobile device questions, a T-Mobile’s employee has created a program to help seniors answers common questions.

Appy Hour: A Class on Connection (Video) - T-Mobile Newsroom

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Record-breaking interest in the Un-carrier’s 4th nationwide contest aimed at unleashing big ideas to champion change resulted in fifteen winning teams of visionary teens  

BELLEVUE, Wash. — May 31, 2022 — T-Mobile (NASDAQ: TMUS) and the T-Mobile Foundation today announced the 15 winners of the 2022 Changemaker Challenge, the nationwide contest that gives young leaders between the ages of 13 and 18 the opportunity to level up their ideas for creating a more inclusive, equitable and sustainable future with networking, mentorship, and seed money.

Following more interest in the program from youth innovators than ever before, winning ventures from this Changemaker Challenge, the fourth sponsored by T-Mobile, the T-Mobile Foundation and <a href="https://www.ashoka.org/en-us" target="_blank" rel="noreferrer noopener">Ashoka</a>, came from teams focused on three project categories: Digital Empowerment, Equity in Action and Thriving Planet. Submissions tackled issues ranging from food insecurity and combatting stereotypes around boys reading to making STEM education accessible for all.

 Every winner will receive an all-expenses-paid trip to T-Mobile’s headquarters in Bellevue, Wash. later this summer for the three-day Changemaker Lab to get coaching and mentorship from T-Mobile leaders, skills training from Ashoka, and networking opportunities with other winning teams.  

Winning teams also receive seed money to fund their projects. Five winners in each of the three categories have been awarded $5,000 each in seed money. From those top 15 teams, one project per category was selected to receive an additional $5,000 seed funding (for a total of $10,000 per team), and the opportunity to pitch their projects to T-Mobile senior leaders and the T-Mobile Foundation at the Changemaker Lab in Bellevue, Wash., later this summer. 

Among the three category winners who will present at the Changemaker Lab, one will be selected as the Grand Prize Winner and receive another $5,000 — for a total of $15,000 — plus a one-on-one meeting with a T-Mobile senior leader for additional guidance on how they can grow their venture.   

"We were blown away by record-breaking interest in this fourth year of the Changemaker Challenge, and we're so inspired by these young innovators who are working to make real change happen through big and bold ideas," said Janice V. Kapner, Chief Communications Officer for T-Mobile. "Paving the way for change by seeing a challenge and finding novel ways to fix it is the Un-carrier way - and these bright young leaders are doing just that! We can't wait to see how they create a more sustainable, equitable and connected world for us all." 

Since the Changemaker Challenge launched in 2018, T-Mobile, The T-Mobile Foundation and Ashoka have fielded over 1,000 total applicants. Following the Changemaker Lab this summer, the program will have awarded roughly $385,000 in funding to winning teams. 

“From making technology more accessible to creating new spaces for learning and collaboration, these determined young people have realized their power to create change in the world,” said Tia Johnston Brown, Executive Director for Ashoka Youth Years U.S. “We congratulate the winners of the 2022 Changemaker Challenge, and we hope their work in the world serves to motivate all young people to dream, build a team, and change their world." 

For more information about the T-Mobile Changemaker Challenge, visit <a href="https://es.t-mobile.com/responsibility/community/education/changemaker-challenge" target="_blank" rel="noreferrer noopener">t-mobile.com/changemaker</a>

Winners of the 2022 Changemaker Challenge

For more details about each winning project, check out the <a href="https://www.t-mobile.com/news/_admin/uploads/2022/05/Changemaker-Challenge-2022-Winner-Lookbook.pdf" target="_blank" rel="noreferrer noopener">2022 Changemaker Challenge Lookbook.</a>

Digital Empowerment - Top Category Winner <a href="https://challenges.changemakers.com/challenge/tmochangemaker2022/applications?application=26323171" target="_blank" rel="noreferrer noopener">Safe Teens Online</a> (Guaynabo, Puerto Rico) A global, youth-led peer-to-peer initiative that educates teenagers on online privacy and safety, encouraging inclusivity, safe habits, and emotional well-being.

Equity In Action - Top Category Winner <a href="https://challenges.changemakers.com/challenge/tmochangemaker2022?application=26153698" target="_blank" rel="noreferrer noopener">MiSendero</a> (Santa Barbara, Calif.) MiSendero works to meaningfully integrate Latin American English learners into their school communities by facilitating mutual learning experiences for all students.

Thriving Planet - Top Category Winner <a href="https://challenges.changemakers.com/challenge/tmochangemaker2022/applications?application=26251316" target="_blank" rel="noreferrer noopener">Tobelli</a> (Aurora, Ill.) Biodegradable food packaging that repurposes the cellulose found in tobacco to create a thin, safe material to help reduce waste.

Autonomía digital  <a href="https://challenges.changemakers.com/challenge/tmochangemaker2022/applications?focus_area=Digital+Empowerment&application=26336949" target="_blank" rel="noreferrer noopener">Bridge the Gap Initiative</a> (North Royalton, Ohio) A student-run organization designed to help senior citizens navigate the digital world by teaching them valuable skills like texting and video calling using their smart phones.

<a href="https://challenges.changemakers.com/challenge/tmochangemaker2022?application=26340810" target="_blank" rel="noreferrer noopener">STEM for the South Bronx</a> (Bronx, N.Y.) A high school robotics team with a vision to create an education center that is open to the public to explore the world of STEM.

<a href="https://challenges.changemakers.com/challenge/tmochangemaker2022?application=26221397" target="_blank" rel="noreferrer noopener">Scholars Program</a> (Fairfax, Va.) An organization whose goal is to expand STEM education and STEM opportunities for minority groups underrepresented in the field.

<a href="https://challenges.changemakers.com/challenge/tmochangemaker2022?application=26270772" target="_blank" rel="noreferrer noopener">MedTechConnect </a>(Louisville, Ky.) A group working to provide technical and personal support to ensure senior citizens are informed about and have access to vaccinations and basic healthcare technology. Equity In Action <a href="https://challenges.changemakers.com/challenge/tmochangemaker2022/applications?application=26316566" target="_blank" rel="noreferrer noopener">Books N Bros </a>(St. Louis, Mo.) A virtual and in-person book club founded to amplify African American literacy and uplift stories with Black and Brown characters to encourage more diversity in books.

<a href="https://challenges.changemakers.com/challenge/tmochangemaker2022/applications?application=26197785" target="_blank" rel="noreferrer noopener">AUesome</a> (Sunnyvale, Calif.) A therapy kit and a digital app designed for parents, educators, and treatment centers to support children on the autism spectrum. <a href="https://challenges.changemakers.com/challenge/tmochangemaker2022?application=26240671" target="_blank" rel="noreferrer noopener">Dorothy’s Calculator</a> (Los Angeles, Calif.) A website that curates informational resources on gender identity and offers support spaces for trans and nonbinary youth in the greater LA area. <a href="https://challenges.changemakers.com/challenge/tmochangemaker2022?application=26089853" target="_blank" rel="noreferrer noopener">Signisa</a> (Dobbs Ferry, N.Y.) An organization working to develop an AI-powered sign language learning application offering free, accessible courses. Un planeta próspero <a href="https://challenges.changemakers.com/challenge/tmochangemaker2022/applications?application=26387082" target="_blank" rel="noreferrer noopener">STAR’s Food Sovereignty Project </a>(Leupp, Ariz.) An effort to expand local gardens and teach community members how to grow and prepare their own meals and help offset food insecurity throughout the Navajo Nation reservation. <a href="https://challenges.changemakers.com/challenge/tmochangemaker2022?application=26380636" target="_blank" rel="noreferrer noopener">Recycle My Battery </a>(Edison, N.J.) A non-profit working to reduce the environmental impact of batteries by installing free-to-use recycling bins in public locations throughout their community. <a href="https://challenges.changemakers.com/challenge/tmochangemaker2022?application=26184634" target="_blank" rel="noreferrer noopener">Open Source Autonomous Boat (OSAB) </a>(Portland, Ore.) OSAB is working to design and build small autonomous vessels powered by solar energy with the purpose of monitoring and protecting ocean, river and lake environments and ecosystems. <a href="https://challenges.changemakers.com/challenge/tmochangemaker2022/applications?focus_area=Thriving+Planet&application=26285793" target="_blank" rel="noreferrer noopener">FYDER</a> (San Antonio, Texas) An effort to recycle plastic bulk bags into flexible, durable 3D printer filament to extend the life of otherwise discarded materials.

Acerca de T-Mobile  T‑Mobile US Inc. (NASDAQ: TMUS) es El Un‑carrier superpoderoso de Estados Unidos con una red 4G LTE avanzada y una transformativa red 5G nacional que ofrecerá una conectividad confiable para todos. Los clientes de T‑Mobile reciben una calidad inigualable por su dinero, una firme obsesión por ofrecerles la mejor experiencia de servicio posible y un dinamismo indiscutible para disrumpir el mercado y así crear competencia e innovación más allá del ámbito del servicio móvil. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information please visit:<a href="https://es.t-mobile.com/" target="_blank" rel="noreferrer noopener"> https://www.t-mobile.com</a>

Acerca de T-Mobile Foundation  La T-Mobile Foundation está comprometida a cambiar el mundo para bien. The Foundation advances positive change in our communities by supporting causes that focus on youth development, and by providing opportunities for T-Mobile employees to engage in causes that benefit the communities where they live and work. The T-Mobile Foundation, created and funded by T-Mobile US, Inc., is recognized by the IRS as a Section 501(c)(3) private foundation.

Acerca de Ashoka   Ashoka es la red mundial más grande de emprendedores sociales, individuos con nuevas ideas para abordar sistemáticamente los mayores desafíos de nuestro mundo y con la capacidad empresarial para transformar esas ideas en impacto social a nivel nacional, regional y mundial. A lo largo de 40 años, Ashoka ha prestado apoyo a más de 3,800 emprendedores sociales en 90 países con soluciones que abordan los problemas más importantes de nuestra sociedad. La visión de Ashoka es un mundo en el que cada uno sea un agente de cambio: una sociedad que responda rápida y eficazmente a los desafíos, y donde cada individuo tenga la libertad, la confianza y el apoyo social para solucionar cualquier problema social.

Contactos para prensa  T‑Mobile US, Inc. Relaciones con los medios  <a href="https://es.t-mobile.com/news/archive/MediaRelations@t-mobile.com" target="_blank" rel="noreferrer noopener">MediaRelations@t-mobile.com </a>

T-Mobile, the T-Mobile Foundation and Ashoka announced the 15 winning projects of the 2022 Changemaker Challenge, a nationwide contest that gives young leaders the opportunity to level up their ideas for creating a more connected, equitable and sustainable future with networking, mentorship, and seed money.

T-Mobile, the T-Mobile Foundation and Ashoka announced the 15 winning projects of the 2022 Changemaker Challenge, a nationwide contest that gives young leaders the opportunity to level up their ideas for creating a more inclusive, equitable and sustainable future with networking, mentorship, and seed money.

2022 Changemaker Challenge - Winners Announced!

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T-Mobile and the T-Mobile Foundation Announce Winners of the 2022 Changemaker Challenge   - T-Mobile Newsroom

T-Mobile and the T-Mobile Foundation Announce Winners of the 2022 Changemaker Challenge  

As Military Appreciation Month begins, I was thinking about something I’ve experienced firsthand: Military service members make excellent employees. If you know service members and their families, you know the qualities they exude and are probably thinking, “Yes, of course!” It’s why T-Mobile has been unwavering in our <a href="https://www.militarytimes.com/native/tmobile/2020/11/13/the-first-front-line/" target="_blank" rel="noreferrer noopener">commitment to U.S. military veterans and their families</a> for many years. We’ve benefitted from some amazing experiences from this great group of leaders. Let me share one example of many.

I met Gerard Shanley in 2005 after he’d served a decade of active duty, and just a few years later he was mobilized out of the U.S. Reserves to return to the Navy and serve as an officer under General Petraeus in Iraq. I can’t begin to comprehend how those 13 months affected Gerard’s life. But I do recognize his sacrifice, and I know that when he returned to work, the entire company welcomed him with open arms. Today Gerard is a crucial part of the <a href="https://es.t-mobile.com/business/solutions" target="_blank" rel="noreferrer noopener">T-Mobile Business Group digital product team</a>. He’s one of the best people leaders I’ve ever worked with, and he credits his calm under pressure and respect for all walks of life to his time in the military.

Gerard’s story is impressive, but not unusual. It’s clear to me that military values map directly to the set of T-Mobile values that we live and act by as a company. With values including “Act Like an Owner,” “Lead and Inspire” and “Win Together,” we seek out and reward the same kind of servant leadership that the armed forces instill in its service members.

Knowing how valuable military employees are to our company, we reach out to the community at hundreds of job fairs, <a href="https://www.hiringourheroes.org/" target="_blank" rel="noreferrer noopener">Hiring Our Heroes</a> events and Veterans Affairs offices across the country. And our military recruiting programs continue to help veterans and military spouses navigate their post-service careers. We’re well on our way to fulfilling our promise to hire 10,000 military employees by 2023.

In the event a military employee is called to duty, they're eligible for their full base pay plus commission during deployment - even if it's their first day on the job - and they're eligible for supplemental pay for an additional 50 weeks. And once they're a member of Team Magenta, they can be part of our 12,000-member Veterans & Allies Network employee resource group, which serves as a source of support and networking for military veterans, active-duty service members, National Guard and Reservists, their families and their communities.

T-Mobile’s military commitment doesn’t just stop at hiring. Our partnership with the U.S. Veterans Administration to provide free telehealth connectivity is more crucial than ever. Thousands of veterans and their families take advantage of our <a href="https://es.t-mobile.com/cell-phone-plans/military-discount-plans" target="_blank" rel="noreferrer noopener">Magenta Military and Magenta Max Military phone plans</a>. It’s policies and benefits like these that make T-Mobile an award-winning Military Friendly employer, one that received the gold standard from <a href="https://www.militaryfriendly.com/is-t-mobile-usa-inc-military-friendly-2/" target="_blank" rel="noreferrer noopener">GI Jobs magazine</a> for creating sustainable and meaningful opportunities for the military community. By the way, we’re continuing to find ways to improve and evolve our support and learn how we can be better.

Kendra Lord is another great success story that reminds us as a company how we can continue to be proactive and open-minded as we connect veterans to roles. Kendra submitted multiple applications with us before she found the right fit for the skills that she mastered during her nine-year career in the Air Force. Today she is a director of geospatial engineering and analytics, where she works to identify overlooked markets where T-Mobile can provide connectivity.

Kendra's story is one of perseverance. She stayed focused and applied for multiple types of roles that had connections back to the hard and soft skills gained in the armed forces. Attributes like tireless work ethic, ability to thrive in stressful and changing situations, and steady leadership are incredibly valuable, even if they aren't listed on the job description.

I'm grateful to the active military, veterans and their families at T-Mobile and appreciate their contributions at all levels of this company. To veterans like Kendra, Gerard and the thousands more at T-Mobile and beyond, I say thank you. You've given more than many of us will ever understand, and it's our duty to help you shine.

T-Mobile celebrates its military employees and knows they make great leaders.

The U.S. Military Creates Great Leaders: T-Mobile Wants to Hire Them   - T-Mobile Newsroom

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Meet just a few of the people behind T-Mobile’s massive ongoing pursuits to reduce its environmental footprint — and that of its customers, too — as the company marks Earth Day 2022 by celebrating recent accomplishments and further solidifies its partnership with The Nature Conservancy.

We all saw the headline earlier this year: T-Mobile now <a href="https://es.t-mobile.com/news/community/re100-achievement">sources 100% of its electricity</a> from clean, renewable energy. But you may be wondering what that achievement means exactly, and just what kind of behind-the-scenes work goes into such an accomplishment. The truth is, multiple teams work cross-functionally year after year to bring about these kinds of ambitious sustainability goals.

“My role is to is to calculate T-Mobile’s enterprise-wide electricity consumption, which dictates how much renewable electricity we need to procure to be 100% renewable,” explains Conrad Farner, a technology sourcing manager with T-Mobile’s Procurement Organization that focuses on energy and sustainability projects.

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The story of T-Mobile’s sustainability success is a story of dedicated employees like Conrad. In 2019, T-Mobile was the first in the U.S. wireless industry to <a href="https://es.t-mobile.com/news/press/t-mobile-green-america-scorecard" target="_blank" rel="noreferrer noopener">set science-based targets</a> (SBTs) to significantly cut its carbon emissions by 2025 and help the company mitigate the risks of climate change. When the Un-carrier made headlines to earn that industry-first RE100 commitment earlier this year, it also achieved those carbon targets four years ahead of schedule.

“I’ve worked on numerous initiatives that helped drive us to this incredible milestone,” says Amy Bond, a fellow technology sourcing manager on the Procurement Team. “From ‘smart’ buildings to financial investments in wind and solar farm installations, it’s exciting to stay on the cutting edge of solutions that truly improve our environment.”

And, what’s truly exciting is that even with these huge accomplishments so far, there is still so much more impact we can have on the planet. To celebrate Earth Day, <a href="https://es.t-mobile.com/news/blog/earth-day-2022">T-Mobile has announced</a> it will offset the carbon emissions of all wireless device use for our customers for one day. The company is also helping family and small landowners across the U.S. improve the health of their forests and fight climate change with The Nature Conservancy’s <a href="https://www.forestfoundation.org/what-we-do/increase-carbon-storage/family-forest-carbon-program/" target="_blank" rel="noreferrer noopener">Family Forest Carbon Program</a> . T-Mobile’s $300,000 contribution will support the expansion of the program to the Midwest and Pacific Northwest, aiding thousands of family landowners and helping improve the carbon storage potential of their land.

"This program is really innovative because it helps remove barriers smaller landowners face when it comes to accessing resources needed to invest back into their land, and that's a win for them and the planet," says Angela Null, an ESG strategy and sustainability manager on the Corporate Social Responsibility team. "I love that T-Mobile is partnering with others to have an even greater impact."

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We spoke to various T-Mobile employees focused on energy and sustainability projects to get a sense of how they work to reduce the company’s overall environmental footprint and greenhouse gas emissions all while aligning with the company’s larger strategic initiatives to mobilize business operations, employees, customers and even the broader community around making the world a greener, more sustainable place.

Whether it’s working to identify and evaluate energy efficiency upgrades across the company, investing in renewables like wind and solar installations, or working on personal sustainability projects, these employees have an undeniable passion for the planet all year round.

T-Mobile equipara su propio consumo eléctrico anual con energía renovable de una cartera de fuentes que incluyen: Acuerdos virtuales de compra de energía, un arancel directo ecológico, acuerdos renovables minoristas y compras de REC desagregados. For more information visit t-mobile.com.​ Carbon offset ​calculated based on approximate daily electricity consumption for total prepaid and postpaid customer phones, tablets, laptops, wearables, portable hotspots, IoT devices, and IHBB gateways assuming year-end FY2021 subscriber figures, an eGRID 2020 U.S. average emission factor and AR5 GWP values.

Meet some of the people behind T-Mobile’s ongoing pursuits to reduce its carbon footprint, and that of its customers, too , as the company marks Earth Day.

Employee Spotlight: How These Magenta Rock Stars Go Green - T-Mobile Newsroom

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Two years after our historic merger, T-Mobile continues to stake new ground in wireless and beyond.

According to <a href="https://hbr.org/2011/03/the-big-idea-the-new-ma-playbook">Harvard Business Review</a>, an astonishing 70% to 90% of all mergers and acquisitions fail. Why? There are a few prevailing themes: Badly constructed plans. Poor leadership. An identity crisis. Misaligned strategies. Clashing cultures. Just look at our own industry and AT&T’s disastrous mergers with DirecTV and Time Warner as prime examples of unions gone bad.

With this track record, I can see why there were questions about the feasibility of our own historic T-Mobile-Sprint merger. Could this combination really be good for competition? Would it really result in lower prices and better services for consumers? I think they were fair questions to ask. We actually heard some of the same ones back when T-Mobile and MetroPCS merged in 2013. We answered then by simply doing what we said we'd do - and just look at how Metro has become a critical piece of our brand offering.

Fast forward to today as we’re celebrating the successful two-year anniversary of our T-Mobile-Sprint merger. We’ve taken the same approach to answering the doubters by doing what the Un-carrier does best: delivering for consumers. It would have been easy to let what has transpired in the world around us over the past two years become a distraction or rely on excuses to slow down our march forward. But we knew there was an even larger and more urgent need for connectivity, and customers needed the promise of this new supercharged Un-carrier more than ever. So, we pushed ahead faster and stronger. We leaned into one another, gathered our best and brightest, and said watch us go.

Two years into this merger, and by pretty much any objective measure, we are proving the thesis that we fought so hard for. In our <a href="https://es.t-mobile.com/news/press/5gforall">opening statement about our strategy for this merger</a>, we laid out why a combined company was in the best interest of consumers who have always had to unfairly choose value, experience OR network. We also explained why only the combined resources of T-Mobile and Sprint could address this age-old dilemma and truly deliver the full promise of the 5G future. Together we would be the best in the world at connecting customers to their world and become a force for change in this ever-crazy industry of ours.

We've done just that, and I am incredibly proud of all that we've accomplished! Today, healthy price and quality competition has delivered all sorts of goodness for American consumers in the form of better connectivity, more value and greater experiences. Because we held true to our deeply rooted belief that we could defy the odds, we are creating a better wireless industry for consumers.

Take a look at how T-Mobile's lead in 5G has shaped this industry already. The combination of T-Mobile's low-band and mmWave spectrum with Sprint's mid-band frequencies gave us a big head start on building a modern, multi-layer 5G network (more on that later), and now the carriers are playing catch-up. They were forced to invest more in spectrum and deployment, placing early bets on mmWave, and then pivoting to focus on mid-band … all to try and chase our lead. And they're still chasing.

Over the past two years, we’ve built America’s only stand-alone nationwide 5G network to deliver on our promise of 5G for All. Our Extended Range 5G covers 310 million Americans across 1.8 million square miles of the country — nearly 94% of the U.S. population! And we expect our Ultra Capacity 5G, which covers 210 million people, to reach 260 million by the end of this year and 300 million next year. We tripled our Ultra Capacity square mileage in 2021 and plan for 3x again in 2022. Three times more! With this expansion, we’re also bringing the benefits of 5G to small towns and underserved communities across the country. We are two years ahead of everyone (<a href="https://www.verizon.com/about/news/verizon-c-band-spectrum-mmwave">Verizon says</a> it’ll take them until the end of 2024 to reach 250 million!) … and will STILL BE two years ahead of them two years from now. They just can’t catch us.

T-Mobile's 5G lead today is increasingly important for tomorrow, as 5G is rapidly becoming the network we all use. We're seeing it play out right now, in fact. Our 5G growth story is just remarkable. More than 40% of our postpaid phone customers have a 5G device, and 5G traffic already accounts for about HALF of all traffic carried on our network. In the space of 12 months, our 5G traffic has increased 6x while average download speeds have doubled.

Our industry-leading capacity allowed us to introduce plans like <a href="https://es.t-mobile.com/cell-phone-plans?cmpid=MGPO_PB_P_EVGRNPSTPD_43700069343875682_449698511212&gclid=CjwKCAjwuYWSBhByEiwAKd_n_r7U7O0vJM6z-FsypEk1xxlg7EkQ0AxpO28NFhV0vtLmE9iisAIhGxoCIqYQAvD_BwE&gclsrc=aw.ds">Magenta MAX</a>, the first 5G unlimited plan that won’t slow you down no matter how much data you use. Our customers love that they’re getting a truly differentiated 5G experience. About 55% of our new customers are choosing this plan when they come to us, and those who have it are using 5x more gaming, 2x more video and 2.5x more social media.

And in keeping with our commitment to offer lower-priced plans post-merger, in March 2020 we <a href="https://es.t-mobile.com/news/offers/tmobile-connect-launch">launched our lowest-priced smartphone plan ever — T-Mobile Connect</a> for only $15 per month. What started during the pandemic in support of the combined company’s 5G for Good initiative continues to provide much-needed savings for the millions of families and individuals battling rising inflation and economic uncertainty. This March, we added <a href="https://es.t-mobile.com/news/offers/new-connect-by-t-mobile-plans">Connect by T-Mobile prepaid plans</a> that start at a super-affordable $10 a month.

Another advantage of our high-capacity network is the ability it has given us to provide transformational experiences and choices for people who didn’t previously have them. Take a look at home internet. <a href="https://es.t-mobile.com/isp">T-Mobile High Speed Internet</a> is available to more than 30 million households across the U.S. — more than 10 million of those in rural areas where often there were previously no or very limited options for broadband. It’s amazing that last quarter, just three quarters into our commercial availability, T-Mobile became the fastest-growing home broadband provider in the country. That means we generated more net new customers than Comcast, or Charter, or AT&T, or Verizon, or any other wireline or wireless home broadband company … and we’re just getting started.

I’m also really proud of another program that is delivering for those who didn’t have options before. <a href="https://es.t-mobile.com/business/education/project-10-million">Project 10Million</a> has been fulfilling our bold aspiration to ensure no student is left behind without access to reliable connectivity. We set out an audacious plan to deliver free or highly subsidized connectivity, and so far we’ve done just that for more than 3.2 million students. This program and others like it demonstrate the meaningful difference that T-Mobile and its unique 5G network can make in today’s society.

Our owners are also benefitting from this progress. As we've delivered on 5G for All, we've also delivered on the financial benefits of this merger. We've been able to drive synergies bigger and faster than planned, increasing our run-rate target by 25% above pre-merger plan. We've also pulled many integration milestones forward by more than a year, including completing customer network migrations in just over two years and network integration in less than three years from close. And with these outcomes, as of this writing, TMUS shares are up over 50% since April 1, 2020.

The Un-carrier formula is so simple. Love customers. Listen to them. And change the industry to make it better for them. Easy to say, but apparently hard to do, especially if you judge the actions of our competitors. We're inspired to keep going because of this secret: Customers NOTICE when you put them first. There's no other explanation for 1.2 million new postpaid account net adds in the last year alone - the highest number reported by any company. 2021 was our best growth year EVER, with 5.5 million new postpaid lines added. This was the most customer growth we've EVER delivered and also the most in the wireless industry.

We do it with the most capable, empathetic, customer-loving team in the wireless industry. Across Retail, Care, Engineering and more, Team Magenta is the heart, soul, face and voice of this company. T-Mobile thrives because of them. And we're continuing to grow this team of customer-obsessed heroes. We hired thousands of employees in 2021 and will keep bringing in more diverse talent whose various backgrounds, skillsets and experiences will continue to drive our business.

Looking back not just on the last two years since the completion of the merger, or the last four years since the original announcement, but to the last nine (!) years since the beginning of the Un-carrier revolution, it’s amazing to pause and take stock of our progress. We’re innovating on behalf of our customers, and I’m energized by the work ahead of us to further pursue our mission of being the best in the world at connecting customers to their world.

We knew we could answer the needs of consumers in our industry and beyond, and two years in, we have. Now, as we enter a new era of the Un-carrier, we won't stop.

It has been two years since T-Mobile and Sprint merged, and the Un-carrier is more committed than ever to creating a better wireless industry for consumers.

A New Era of Un-carrier - T-Mobile Newsroom

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Un-carrier

A New Era of Un-carrier

As the war in Ukraine continues, one of the most important things, say these T-Mobile team members who are from the region, is keeping an open line of communication with loved ones. Here are their stories of how they're keeping connected during the conflict.

Since the invasion of Ukraine, stories outlining the ways in which connectivity can play in our world have punctuated the news with hope. And those with loved ones in Ukraine, Russia and nearby countries can’t possibly undercut the most traditional benefit of a connected world: the ability to talk with those you care about with less complexity, even in complex times.

“Every morning when I wake up and every night before I go to bed, I talk to all of them and make sure they're okay,” said Yevheniy “John” Yuzvyak, a senior technology procurement manager at T-Mobile, of his family and friends in Ukraine. “Though, they’re not always okay, right?”

Born just fourteen days after Ukraine declared independence in 1991, John immigrated to the U.S. with his mother and sister a decade later. Last week, inspired by concern for family, he took to LinkedIn to share a first-time personal plea with his network and offer a list of organizations to support.

“I was born in Ukraine, have family and friends in Ukraine, and feel hopeless and heartbroken for those who wait for daylight every morning because the sound of sirens and bombs keeps them up at night,” his <a href="https://www.linkedin.com/posts/johnyuzvyak_istandwithukraine-auxauraugauiaugauzauqauwaugavtautavs-activity-6904190253784023040-sRK0?utm_source=linkedin_share&utm_medium=member_desktop_web">post read</a>. Over the past few weeks, tracking and touching base overseas have offered comfort.

"We have some family and friends who have evacuated, and I've got some family and friends in Kyiv, Donetsk, the Luhansk area. We still have some family in Odesa, but the majority of my immediate family is in western Ukraine, around Lutsk and Lviv. In Mariupol and a few other regions, you can't get in touch anymore because of the heavy bombings to the southern part of Ukraine," John said.

"Luckily, my family and friends who haven't fled are still in the western part of Ukraine, so we're still able to communicate with them daily through Skype or Viber, or by calling them directly. My grandma, she went yesterday and bought some food and water and some clothes for some of the soldiers, and I sent her money for that, and, you know, it just helps from a morale perspective, if nothing else."

“I just can't imagine not being able to reach them and knowing all the things that are going on,” Vladimir “Vladi” Zhukovskiy, a manager of creative direction at the company’s T-Studios, agreed. Vladi and his loved ones immediately started a group chat to keep in touch — a reason he found <a href="https://es.t-mobile.com/news/community/t-mobile-offers-support-to-those-impacted-by-events-in-ukraine">T-Mobile’s extended waiver</a> for international long-distance and international roaming charges for calls and SMS made between the U.S. and Ukraine and surrounding impacted regions helpful.

"I was born in the western city of Lviv, Ukraine, and my family moved to the United States in 1995 when I was about seven and a half," he explained. "Ukraine is still home. My wife has relatives in the eastern part of Ukraine, where the majority of the fighting has been going on lately. I think the outpouring of support from friends and colleagues at T-Mobile has been such a tremendous help."

Like John’s, Vladi’s family is working to support those around them, but both explained that simply passing along the outpouring of support they receive from stateside friends and colleagues has a powerful impact on those they love.

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John is quick to point out that the situation impacts many, and that casting a wider net when showing support for impacted friends is wise: "This is not a war between Ukrainian and Russian people. This is a war between an authoritarian Russian government and the Ukrainian people, so there are people suffering on both sides. My grandfather was from Russia, so we have family and friends there, and it has been really difficult to hear them call and say, 'Hey, please don't hate us.' You know, of course, we don't hate you."

Because of the countries' long history, John explained, "everybody who is both Ukrainian or Russian has family or friends in Ukraine and Russia. And beyond that, things like this conflict happen all over the world. It impacts me right now, but this isn't the first time, right? A lot of different people, and employees at T-Mobile, deal with these things on a daily basis."

For Lidia Wiens, a communications specialist in T-Mobile's internal communications department, that shared history is as personal as it gets. “My mother is Ukrainian, and my father is Russian and German," she said. "My family moved from Ukraine to Estonia because there were more opportunities. So, I was born in Estonia, and then we emigrated from Estonia when I was six.”

"I went through ESL in school as a Russian speaker, but we spoke Russian because it was the 'more common' language. While we went to a Russian church, my mother's side of the family went to a Ukrainian church. When my mother speaks to her sister, they speak Ukrainian. For me, it just felt like we were part of a mishmash Slavic community, and I don' t even think my American friends in school made a distinction."

Using Facebook Messenger to connect with her Aunt Nelya, who's been sheltering in Kyiv over the past few weeks, hasn't always been easy. "It can be hard to read posts where people I know are literally asking 'Does anyone know anyone in Poland? Because my cousin's family of four are trying to get placed.' So, I have to limit my exposure somewhat."

Still, Lidia's found relief even in the simplest connectivity feature of the platform: "I'm glad that it's easy to check in on her, but even when we're not speaking, the green indicator that shows she's online reassures me. It's a huge comfort just to know she's out there, and she's okay."

Nina Spasikova, a communications manager in technology who emigrated from Macedonia in 2013, knows both the tension and the relief of connection stretch across Europe. “My region has been rattled by wars,” she said. “When Yugoslavia fell apart, those wars lasted forever, and though people thought they wouldn’t see another conflict of that scale in this area, these are the wounds people carry.”

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