Forum Discussion
20 Year T-Mobile Customer - Customer Service had become very inadequate, terrible. Rude.
Extremely Poor Customer Support. I will try to be as brief as possible. My family has been with T-Mobile for 20 years. In 2015 I purchased an iPhone 8. With the iPhone 8 I purchased Apple supp...
I miss the days of having a specific business rep that we worked with when we had Sprint. I would call ONE person, who knew the account and what was going on with it… As it is now, I have to call, get dumped into a que, get an individual that often doesn't know how to tie their own shoes and get told incorrect information over and over…. It's pathetic…
