Forum Discussion
421 4.2.0 sender rejected AUP#SNDR
I manage a few mail servers for my employer. We noticed that we are being blocked by T-Mobile (relay=tmo-east.mx.a.cloudfilter.net). We send a lot of messages to our customers' SMS gateway addresses daily.
As of today, all of our messages have started. On the servers we saw bouncing back with 421 sender rejected AUP#SNDR messages.
Is there any way you could whitelist our mail server IP addresses? I know you are making some changes to fight spam, but it is hurting our clients who want to get notified on new property listings.
I can email the logs to you at an appropriate email address or complete a whitelist form if you would like, along with a list of our mail server IP addresses.
Please assist us with this issue.
hepcat72 wrote:
Actually, do you think that's an introductory rate? I can't tell. The name sounds like it's introductory.
I understood it as long as you stay on it that is what it is. I didn’t talk to anyone yet but I don’t think it’s introductory, but not for existing customers.
Edit:
Looking at some small print it does not include a hotspot which would be an issue for me. I don't use it often but I do enough to require it.
hepcat72 wrote:
I only have need for 2 lines. An equivalent plan is $70/mo/line plus taxes/fees, introductory rates aside. With taxes/fees, I currently pay $108/mo (both lines combined). Big difference.
One bit of advice.. don't get suckered into Magenta Max.. it's no better then what you have today. trust me. I switched to it because the cost of the phones with the credits was a wash when I had 3 lines. Then my son dropped and the plan became a poor value for me and the wife only (2 lines also). If my work didn't pay for ½ I would have switched already. I'm already paying it.
My only concern was Verizon service and their fees. I have been down that road with them many years ago.
Good luck what you decide.
Actually, do you think that's an introductory rate? I can't tell. The name sounds like it's introductory.
I only have need for 2 lines. An equivalent plan is $70/mo/line plus taxes/fees, introductory rates aside. With taxes/fees, I currently pay $108/mo (both lines combined). Big difference.
hepcat72 wrote:
I just checked out the Verizon plans. Much pricier than what I pay currently for whatever my plan is called now. When I originally signed up, it was called "Unlimited Everything". But… the verizon plan does come with Hulu and Disney+. We were thinking about subscribing to Hulu anyway...
Scroll down to the Welcome Unlimited plan.. $30 a month 4 lines. That's pretty good!
Plus $240 per line if you bring your own phone.
I just checked out the Verizon plans. Much pricier than what I pay currently for whatever my plan is called now. When I originally signed up, it was called "Unlimited Everything". But… the verizon plan does come with Hulu and Disney+. We were thinking about subscribing to Hulu anyway...
I have been playing with the numbers and thought myself.
Still have a balance on 2 phones where the payout would be tough to swallow otherwise I would have gone already.
I’m paying for Matenta Max which should have priority data and it’s no better than when I was on my old plan.
Paying a premium and going backwards doesn't bode well with me. Once I have a open I will strongly consider it. Service has not improved with Sprint that's for sure.I'm seriously thinking about it. I've spent numerous hours with support on this. And even if they do fix the problem, I've noted that since sometime maybe around late March, my messages would be randomly delayed, sometimes over 24 hours.
It's sad, because my first cell phone was with T-Mobile, and I remember back then the support was excellent - a gold standard by which I've judged subsequent support experiences… I ended up moving to Sprint a long time ago for their "Unlimited Everything" plan. I'd noted that the support with Sprint wasn't that great, but now that it's back to T-Mobile, it's *loads* worse.
Honestly, the path of least resistance is to switch my notifications to discord, but that just seems wrong. I *pay* for messaging and I'm supposed to get "support" if it's not working, so I feel like changing providers simply out of disgust for what they're putting me through. I get that the merging of networks is rough, so I'm trying to be tolerant, but if they're not going to the effort to make the transition smooth for their customers, then it does not speak well for them.
Maybe it's time to switch to Verizon.. their offer for $30 a line for 4 lines for new users is tempting plus a credit to bringing your own phone. Hmmmm
Same here. I haven't been getting my home automation notifications since Tuesday afternoon and all they do via support is give me the run around. I was supposed to get a tier 2 callback this morning at 9am, but they never called.
