Forum Discussion
Adding a line to account comes at a wrong monthly price.
Adding a line to account comes at a wrong monthly price. The plan offers adding a line for $10 per month, but when trying to add a line $25 per month is listed. Please advise. Including the screensho...
Those Simple Choice plans are such a great deal!! The new line is only $10 for the talk and text, but things did change a little bit when the data was bumped up to unlimited for everyone. For any line that already existed and had a data feature, they were bumped up to unlimited for no extra cost. For any line that didn't have a data feature or new lines being created, the data feature does cost extra. While you are going through the order process for the new line, did it give you an option for different data features? You might just want to double check which one you selected to see that price difference. The other thing that could be happening is if you add a phone to the order. The extra $15 could be for the device payments or insurance cost.
Thank you, I confirmed - $15 is added for the unlimited data. They are still offering a new line for $10 per month with no data at all, saying that limited data in the original plan was just a promotion - which is not true, limited data was part of the original plan. So, I think you pinpointed the problem - they are not offering a new line for $10 per month with the original data limit included, basically forcing additional $15 per line for the unlimited data. Thank you, is very clear now what they are doing.
