Forum Discussion
Assurant Damaged Device Returned - Not Recived
I filed a claim with Assurant in early February 2020- they denied it at first then after another call they approved it. I received the replacement and returned my damaged phone on 2/7/2020 via U...
Wa87 wrote:I have been with T-Mobile for 10 years I have traded in my phone with Assurant multiple times I have never had a problem besides them sending faulty phones to me they will not do any do anything pass checking their database for the package that was sent they cannot find mine They are charging $300 on top of my regular phone bill they will not help. I sent the phone I followed the instructions how's the liability on me how come I have to call the USPS station if I followed their direction canceling our over $300 a month account because if they don't care about me I will not be a part of their service
try to submit a better business bureau claim to assurant they will fix it then. Goodluck sorry to hear this. my claims and credit has been refunded
