Forum Discussion
Bait and Switch - Trade in SCAM
Why? I traded my 3 phones for the free phone promo last Aug. Thinking my 3 devices will be almost free. I called customer service right away when they charged me $20 something for each phone monthly...
I just had the same thing happen! I have it in writing from multiple reps that as a new customer my new iPhone 13 would be free. After the fact, they are now telling me that I only get $400 off! They say nothing they can do, even though a supervisor said it was a problem with the promo and that she had fixed it! Had I known TMobile was a company without integrity and honesty, I never would have switched!
