Forum Discussion
Bait and Switch on Rebates
A month ago we talked to a sales agent for over two hours to nail down a deal. We were rolling over 5 lines and swapping one old phone for a new phone. We were responsible to return the old phone and...
Shonne Nothen is the guy that stuck me. And he's done exactly NOTHEN to help. AND HE GOT A PROMOTON and handed it off and refuses to take action or responsibility. I've been putting it off for the hassle of it but I'm going to go ahead and file my complaint with the FTC. I guess maybe the FCC as well if that makes a difference the federal trade commission as what I hear you need to file a complaint with. They should change the name from keep and switch to bait and switch because that's what it feels like for sure.
