Forum Discussion

magenta2932278's avatar
magenta2932278
Newbie Caller
Hace 8 años

Binge on not working

We have a mobile hotspot device with 6 Gb of data and i have always used the binge on feature and never finished all 6 Gb but last month i finished all of the data and i only use it for stuff und...
  • tmo_chris's avatar
    tmo_chris
    Hace 8 años

    Hola @magenta2932278

    This is something we can definitely look into with you. Since we will need to pull up your account for the usage records, please contact our tech support teams  so we can get your info up to the engineers.

jwewan's avatar
jwewan
Network Novice
Hace 8 años

https://www.reddit.com/r/tmobile/comments/4z6p7w/why_is_data_binge_not_working_for_youtube/

[–]addief143Verified T-Mobile Employee 1 point Hace 1 año

The way binge works in tmobile systems is that you have to have some of your 6gb available to binge, your data is still calculated and it will show what the usage is for what ever binge app u are using, but it doesnt count towards your 6gb data bucket, the only usage that is coming out of ur actual 6gb is the adds. Binge is not made for a smart tv or a internet stick like roku, neo or chrome cast, but can be tethered to a tablet.

Can anyone explain how to actually get this to work in any instance? I am pretty flexible on what device I am using, I just need one happy path other than only using my phone for steraming. I need to be able to teather.