Forum Discussion
Calls Cutting Out/In
I have recent T-Mobile service via Assurance Wireless and was given a Schok Volt SV55 with Android version 11, and it doesn’t matter at what point I am in trying to speak with someone when neither on...
ccbiii wrote:I am having the exact same problem with this phone. I am also with Assurance Wireless. I have been in touch with a SCHOK rep via email who says I am the only person having this problem. I will give you his email. Both Schok and assurance blame t-mobile. However, I can drive a mile or two and get a signal. These are crap phones that Assurance is dumping on people.
Samuel Gutierrez <support@schokgear.com>
Hola,
The issue with the assurance phones is the schok Volt S55 is that it comes factory with 1 minute sleep setting. When you call and do t move your phone for 1 minute, the phone goes to sleep.
To fix: slide up and click settings, display, then I put mine on 10 minutes before locking. If you are talking and can't hear, you can shake your phone to wake it up. The fix is to change the auto lock to 10-30 mins.To save battery, lock your phone manually after each use.
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