Forum Discussion
Calls Cutting Out/In
I have recent T-Mobile service via Assurance Wireless and was given a Schok Volt SV55 with Android version 11, and it doesn’t matter at what point I am in trying to speak with someone when neither on...
hoangchristian wrote:I have the same problem. Additionally, the screen will go on and off randomly. I hope resolving these issues will be much easier than using this phone. Was a replacement phone offered and if so, did it help? Aguardo respuesta.
Hola,
The issue with the assurance phones is the schok Volt S55 is that it comes factory with 1 minute sleep setting. When you call and do t move your phone for 1 minute, the phone goes to sleep.
To fix: slide up and click settings, display, then I put mine on 10 minutes before locking. If you are talking and can't hear, you can shake your phone to wake it up. The fix is to change the auto lock to 10-30 mins.To save battery, lock your phone manually after each use.
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