Forum Discussion

Sonshine638's avatar
Sonshine638
Network Novice
Hace 2 años

cancel line/contact cust service

Why has tmobile discontinued online chat? Calling cust serv isn't even a realistic option with wait times. I simply want to cancel a line I don't use and I have never used. Please help!
  • gramps28's avatar
    Hace 2 años

    You can only cancel a line by calling customer service you can try canceling the line by using messenger on one of Tmobile’s social media accounts.