Forum Discussion
cancel line/contact cust service
Why has tmobile discontinued online chat? Calling cust serv isn't even a realistic option with wait times. I simply want to cancel a line I don't use and I have never used. Please help!
You can only cancel a line by calling customer service you can try canceling the line by using messenger on one of Tmobile’s social media accounts.
If this line does not cost you extra. Do you know of or have a friend or family member who could phone service?
I have three lines I use two for family and donated one to the elderly neighbors who live on my street. Just a thought.
