Forum Discussion
cancel line/contact cust service
Why has tmobile discontinued online chat? Calling cust serv isn't even a realistic option with wait times. I simply want to cancel a line I don't use and I have never used. Please help!
You can only cancel a line by calling customer service you can try canceling the line by using messenger on one of Tmobile’s social media accounts.
You can try going to a Tmobile store to see if they can help but everything I've seen is you need to call since they send you to a customer retention rep.
