Forum Discussion
Cancellation dirty tricks
T-Mobile does not allow you to cancel a line online. So I called up and the rep - who I believe was in the Philippines and a little hard to understand - tells me that canceling in the middle of my bi...
Oracle99 wrote:Which just makes what the Phillipines reps were saying dirty tricks. T-Mobile is trying to not just get us to not cancel a line - forcing us to call where they can try and talk us out of it - they are trying to get a little extra money if they can't talk us out of canceling. Suspending a line adds a charge. Cancelling at the start of a month due to a lie about a charge for cancelling in the middle of a month adds another month bill. This is stealing. And EVEN WORSE - THE SECOND REP NEVER CANCELLED THE LINE!
This sounds entirely account and almost identical to every interaction with the company I've had in the short SEVEN MONTHS they've been financially abusing m--in the 7 months they've been my cell carrier. Pardon me. 😏😫😤🥹
im sorry my experience ins't an isolated one. Let's make them give back some of our money since they can't give back the hours wasted trying to sell us blatant lies and stupidity.
