Forum Discussion

abalwa's avatar
abalwa
Network Novice
8 months ago

cancellation

Hey, I would like to cancel my services and delete my number as my number has been reported as lost/stolen. I’ve been trying to connect with your team but I haven’t been able to get through. Kindly s...
  • syaoran's avatar
    syaoran
    8 months ago
    abalwa wrote:

    Please share a contact number or link to DM the team directly as I’m not able to connect with the support team over a call

     

     

    I don't personally use Facebook and you can't link to a DM on Twitter.  Only the account.  The number to reach T-Mobile from an international location is: 1-505-998-3793.  A link to the T-Mobile Twitter account is but you will have to have a Twitter/X account to send them a direct message. 

    https://twitter.com/TMobileHelp

syaoran's avatar
syaoran
Transmission Titan
8 months ago
Copiar enlace
abalwa wrote:

Please share a contact number or link to DM the team directly as I’m not able to connect with the support team over a call

 

 

I don't personally use Facebook and you can't link to a DM on Twitter.  Only the account.  The number to reach T-Mobile from an international location is: 1-505-998-3793.  A link to the T-Mobile Twitter account is but you will have to have a Twitter/X account to send them a direct message. 

https://twitter.com/TMobileHelp

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Hey, I would like to cancel my services and delete my number as my number has been reported as lost/stolen. I’ve been trying to connect with your team but I haven’t been able to get through. Kindly s...","body@stringLength":"304","rawBody":"

Hey, I would like to cancel my services and delete my number as my number has been reported as lost/stolen. I've been trying to connect with your team but I haven't been able to get through. Kindly share with me a direct toll free number to contact you as I'm not in the states at the moment.

","kudosSumWeight":0,"postTime":"2024-08-26T06:49:41.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:27243_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":591},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"

Hey, I would like to cancel my services and delete my number as my number has been reported as lost/stolen. I've been trying to connect with your team but I haven't been able to get through. Kindly share with me a direct toll free number to contact you as I'm not in the states at the moment.

","customFields":[]},"Conversation:conversation:27243":{"__typename":"Conversation","id":"conversation:27243","solved":true,"topic":{"__ref":"ForumTopicMessage:message:27243"},"lastPostingActivityTime":"2024-08-27T06:24:34.000-07:00","lastPostTime":"2024-08-27T06:24:34.000-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:27243":{"__typename":"ModerationData","id":"moderation_data:27243","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:27243_1":{"__typename":"Revision","id":"revision:27243_1","lastEditTime":"2024-08-26T06:49:41.000-07:00"},"AcceptedSolutionMessage:message:27246":{"__typename":"AcceptedSolutionMessage","id":"message:27246","conversation":{"__ref":"Conversation:conversation:27243"},"author":{"__ref":"User:user:153003"},"revisionNum":1,"uid":27246,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:accounts-services"},"parent":{"__ref":"ForumTopicMessage:message:27243"},"subject":"Re: cancellation","moderationData":{"__ref":"ModerationData:moderation_data:27246"},"body":"
abalwa wrote:
\t

Please share a contact number or link to DM the team directly as I’m not able to connect with the support team over a call

\t

 

\t

 

\t

I don't personally use Facebook and you can't link to a DM on Twitter.  Only the account.  The number to reach T-Mobile from an international location is: 1-505-998-3793.  A link to the T-Mobile Twitter account is but you will have to have a Twitter/X account to send them a direct message. 

https://twitter.com/TMobileHelp

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","postTime":"2024-08-27T06:24:34.000-07:00","lastPublishTime":"2024-08-27T06:24:34.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":616},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:postpaid/community:xjbgt85279board:accounts-services/message:27243/message:27246","readOnly":false,"editFrozen":false,"body@stringLength":"713","rawBody":"
abalwa wrote:
\t

Please share a contact number or link to DM the team directly as I’m not able to connect with the support team over a call

\t

 

\t

 

\t

I don't personally use Facebook and you can't link to a DM on Twitter.  Only the account.  The number to reach T-Mobile from an international location is: 1-505-998-3793.  A link to the T-Mobile Twitter account is but you will have to have a Twitter/X account to send them a direct message. 

https://twitter.com/TMobileHelp

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