Forum Discussion
Cancelling upgrade order
So I tried to order the iphone X through tmobile.com as an upgrade from my current phone (LG v20). I used the same card to pay that is used for my monthly plan payments. I received the order conf...
Oh man, definitely sounds like we have some things to work on and figure out!
We aren't able to view orders through the forums, but I would suggest reaching out to T-Force on FB or Twitter! They will be able to complete the fix online and you'll have a record of what is processed!
-Lauren
How do I cancel upgrade as it is wrong phone
