Forum Discussion
Can't download bill anymore!
Hello. Disgruntled customer here... Since the website redesign I can no longer download my bill. When I click the (erroneously labeled) download button, it opens a new tab with some stupid "...
Thank you for all of the information! Sadly, this is where I really do need to recommend that you reach out to care. They will be able to log in to your account on your behalf and see if the problem replicates itself when they try to load the bill. They will also be able to submit a ticket to engineering and send out a copy of the paper bill if you'd like. I'm really sorry that I couldn't be more help but I do wish you luck!
Hello magentatechie,
The loss of hair comes with the territory... lol. I'm in DevOps and a software developer myself.
The button is there and I can view the bill with the detail... The problem is saving the PDF file.
Before under my.t-mobile it would just download a PDF file.
I need the PDF so that I can send it to our accounting department... When I try to use the browser print function, the edges of the bill get chopped off likely because the bill is larger than my printer's margins.
Thanks. -Peter.
