Forum Discussion
Can't make any payments on T-Mobile website
I received the following text: T-Mobile: As part of your new My T-Mobile experience, your Autopay feature needs to be re-setup prior to your next bill cycle date. To avoid a service interruption...
Same exact message I received when I tried to make a payment after being a customer for years. I also tried calling 611 and the automated recording said no debit or credit cards can be accepted, only refill card. This is ridiculous. I feel they are giving a hard time so we switch to a different, more expensive, plan option. I will be giving another company my business at this point now that I'm without phone service over this.
