Forum Discussion
Can't Make Online Purchases
I've been trying to buy the Galaxy S9 from T-Mobile since the day it was released. I've tried literally every single day on multiple devices and even through the app on my phone, my mom's phone, ...
Oh my goodness! You have definitely tried everything imaginable to rule it out as a browser issue. If you are getting this error when trying to upgrade through your my.t-mobile.com account, we are going to need to take a closer look at what is going on at the account level to fix this. If you have not already, please contáctanos so our care teams can get this sorted out for you.
Mike,
On the chrome yes still getting the issue; I wiped my cache out and that didn't fix it so then wiped out my cookies (just sounds weird say that lol) and that seems to have resolved it. On a visit to the site I must have gotten a bad cookie from TMO 😉
As for the ordering, still on the fence about actually JUMP'ing even though I can since I still have JUMP v.1 😊 not sure dropping $375 (279 + TN sales tax which is 9.25%) for 6 months which with $30 per month = about $62 per month for it when I have an S9+. Probably will just wait for the Galaxy S 10 unless by some miracle the Note 9 price/down payment drops a bit.
