Forum Discussion
Cant Pay Bill Online
Have been logging in monthly to pay bill online for a prepaid plan for the past 5 years. I get to the account page, press refill, press use a credit card and now i am where it lists my payment m...
I have since paid my bill using the phone number. I logged in to see if it was still broken and it looks like the ability to pay online has been restored.
It seems i'm not the only one dealing with this issue of not being able to pay my prepaid line phone bill on their website or over the phone. For some odd reason they won't accept my visa card that i've been using for almost 2 years yet my card only miraculously works if I go pay in person in the t mobile shop. Even if I attempt to use another visa card like a family members, it still wouldn't work on the website payment from country United States america is grayed out. Please fix the digital payment side if things. Is this on hold because you guys got hacked 4 times???? (i am using the app and iphone).
