Forum Discussion
jonmeister123
Hace 4 añosNewbie Caller
Change auto pay date NOT billing date
Is it possible to change when Autopay is processed and applied to the account. Autopay is set for the 7th and would like autopay to come out on the 2nd instead
Barbyannnn53
Hace 11 mesesNetwork Novice
I only had T-mobile internet for a couple of days. I cancelled because my current internet service matched the price when I called to cancel. My equipment was promptly returned a few weeks ago. Today you tried to debit a payment out of my checking. I dont get paid until the third so thankfully it was declined. The T-mobile sight will not let me in to cancel autopay. I called customer service to have them take care of this and they said I needed to go to a T-Mobile store. Why? You certainly did everything over the phone ehen you sold me internet plan. Ayuda
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