Forum Discussion
changed mind on trade in.
I changed my mind on a trade in phone. My younger son will taking the trade in phone instead of upgrading to a new one. ¿Cómo funciona?
Are you looking to return the new device you ordered? If so, you can find steps in Devolver un teléfono nuevo | Asistencia de T-Mobile.
Try canceling your order with the trade in, then reorder.
If you can't do that try contacting Tmobile support using messenger on one of tmobile's social media platforms like Twitter or Facebook to see if they can help you.
