Forum Discussion
Charged for "free" tablet
Why am I being charged for a "free" tablet that was part of a promotion, for me to switch to TMobile? Also, why is my receipt from Verizon, that I paid my phone off, denied for the $600 rebate? False...
Usually the “free” items are bill credits and may take a billing cycle for them to show up.
Sadly same happened to me. Promo Ad sent to me by my Tmoble app, you qualify for a free tablet ir I could get a better 5G tabket for $11 a month, so I gi ti the Tmobile store. Fees for new number and activation and sales reb yadda yadda, next month I see I am being charged full price...calls to Tmobile...oh it will take a couple months...couple months goes by still bei g billed call again...next month for sure it will be resolved...next month still being billed....more calls....more promises...several stops at Tmobile stores...can't resolve issue. So now a 1 year 10 months and still owe $50 for tablet to be paid off, 2 more payments. So I paid $25 × 24 = $600 for a $300 tablet. So here is where Karma comes into play, my wife on AT&T was thinking jump on my plan, sadly here AT&T iPhone 11 is not compatible with Tmobile. Tmobile says she can trade in for a new iPhone 14 on Tmobile. My wife say nothing is free. She said they lied to you about your tablet and would not/could not fux the issue. So she won't switch to t-mobile because of that. Way to go Tmobile.
