Forum Discussion
Conference call says it's not in my plan
I dial into a 12-step recovery conference call. Recently, I'm getting a message about it not being in my plan when I try dialing in. It says I'll get a 1 cent a minute charge. What's goin...
The provider that hosts the service is charging a termination fee for the call. This is allowed in a few states. There is nothing T-Mobile can really do. You might be able to use a voip provider to see if the charges don't apply then. But the service requiring the fee there are no work arounds for.
Decker97 wrote:I auto pay monthly for unlimited service, but it will not let me connect to a business conference call.
The computer says that my prepaid balance is too low and will not connect. I would pay the .01 per minute if you would connect the call.
This is business, I need access to this number. I just used Google Voice instead for the one call, and they are pretty rare but this is too much to go through when you had one job - connect my call.
Very annoyed by this issue - please give me a resolution or I will be forced to change carriers.
This just happened to me this morning when I tried to join a conference line when I was able to join the same number on Monday with no issue. Very annoying because I need to join those calls for work.
