Forum Discussion
La facturación por tarjeta de crédito no funciona
i try to pay off my bills online but it keeps saying enter a vaild number. And my cards are working fine. Has anyone been running into this problem?
I am not seeing any current open issues for online or over the phone payment issues. This is something that we will need to look at with each of you individually for privacy reasons. Por favor contáctanos when you have a moment so our care teams can look into these issues with you.
I am so sorry that you had to go through that @magenta3480727 If you have an issue making a payment with a specific card, we will usually recommend checking with the financial institution first but if everything is clear on their side, this is something that our support teams can definitely look into.
@magenta3505755 Glad to hear it is working now! Was the restriction put on your T-Mobile account or was this on your bank account?
