Forum Discussion
Delete credit/debit card information permanently
I connected more than one card to my account for autopay and deleted most of them. How can I ensure the card information is permanently deleted so it's not at risk if another data breach happens? Do I need to submit a GDPR or CCPA request as a current customer?
- BDJNewbie Caller
it's BS that you have to use your debit card and you can;t use a credit card like we were able to for years TOTAL BS . If they get hacked the hackers have your bank info not very smart!
- gramps28Router Royalty
Try contacting Tmobile support by phone or social media to see if the can answer your question.
- fireguy_6364Modem Master
your odds are about the same as trusting any other company has fully removed your info.
- HeavenMAdministrador de la comunidad
We have a Privacidad de T-Mobile Dashboard that allows you to log in and manage the personal information that T-Mobile has retained.
- cgilleyRoaming Rookie
what fireguy said. I know many credit cards are now offering the option of creating virtual numbers - Citi is pretty good about this. Using them minimizes your exposure (and also allows you to figure out who lost your #).
- cgilleyRoaming Rookie
bdj - two things this decision by t-mobile with do for me:
- I turned back on paper billing. I will not give automatic access to my checking account to anyone except my wife.
- Currently shopping for another supplier. It costs t-mobile less than 1% to process a credit card. They cancelled the discount which cost me over 10%. Bite me t-mobile.
- cgilleyRoaming Rookie
Why companies hate churn and yet do their best to cause it mystifies me. But it's a cellphone company. They are a little better than airlines, and I despise airlines - looking at you Delta and United.
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